Support
We usually reply within a couple of days
Contact us
For help, bug reports, or feature requests, email support@getsleeploop.com. If you're reporting a problem, include your device model and iOS version so we can fix it faster.
Common questions
Audio stops during the night
Check that Low Power Mode is off and that Sleep Loop can play in the background. Playback keeps going while your screen is locked.
Restoring a subscription
If you reinstalled the app or switched devices, open Settings in the app and tap Restore Purchases. Sign in with the Apple ID you used for the original purchase.
Managing or cancelling a subscription
Apple manages subscriptions: open the Settings app on your iPhone, tap your name, then Subscriptions.